With many lacking official documentation or unable to speak Ukrainian, the families of men killed in action are struggling to get the compensation they are owed

As a father of four, Viktor Ilchak was not supposed to serve in the army. Ukraine does not mobilise men who have three or more children. His wife and children cried and begged him not to go to war. But he had made up his mind. “A typical Capricorn, so stubborn,” says his wife, Sveta.

It was 2015, the war in Donbas was growing in intensity. “I heard someone on TV complaining that Roma aren’t defending their homeland. This pissed me off, and so I volunteered,” says Ilchak. In the territorial recruitment centre in Uzhhorod the Ukrainian soldiers were surprised, but they had to take him.