PCSpecialist Element Elite R Prebuilt Review
Today's article was originally meant to be an in-depth analysis of PCSpecialist's Element Elite R – a prebuilt PC packing a Ryzen 7 9700X and RTX 5070 into the mini-ITX TR100 chassis from Thermaltake. However, it quickly became obvious that something was not right with this system, so instead of a traditional review, we'll be highlighting what happened, how we fixed it, and the questions raised by this incident…
Timestamps
00:00 Intro
01:00 We found a fundamental issue
02:20 How we fixed it
02:51 Before/after thermals
04:37 Noise levels + fan RPMs
05:07 Two issues raised by the error
06:24 Closing thoughts
If you're not familiar with the Thermaltake TR100, it uses a split-chamber layout with the GPU in a separate compartment, connected to the motherboard via a PCIe riser. Unfortunately, that PCIe riser is the cause of the system's problems, as it has not been routed properly – or even routed at all – and has instead simply been jammed into one of the radiator fans, stopping it from spinning entirely.
I'd not used this case before but it was immediately obvious upon removing the side panel that something wasn't right. Re-visiting James' build in the TR100 from last year showed me that there's actually a dedicated crossbar, or bracket, for the PCIe riser, designed to prevent this exact thing – but here the riser has simply been looped over the top.
Fixing it took me about five minutes – I removed the radiator mount, reseated the riser properly, then secure the bracket on top, and that was job done. But clearly this is a huge oversight from PCSpecialist that raises significant questions.
We also ran thermal tests on the CPU to see the impact of this error. Here's a quick breakdown of what we found, but be sure to watch the embedded video for the full analysis:
- Cinebench, before fix: 66C steady-state, 73.6C peak
- Cinebench, after fix: 58C steady-state, 61.6C peak
- Cyberpunk 2077, before fix: 70C steady-state, 71.C peak
- Cyberpunk 2077, after fix: 65C steady-state, 69.6C peak
This raises two key issues that I expand on in the video – the first being how much training are PCSpecialist builders given, considering something like this occured. And secondly, how extensive are the company's testing and quality control procedures? PCSpecialist's website talks about ‘extensive' stress tests and says all systems go through ‘a quality control checklist to ensure all components are correct and follows our stringent guidelines'. But clearly, the guidelines can't be that stringent if something like this slipped through from start to finish completely unnoticed.
Indeed, you could consider PCSpecialist ‘fortunate' that the system we received has a relatively low-power 9700X pulling approx 88W. However, you can manually configure builds in the TR100 with up to a 9950X, a CPU that draws well over 200W, and losing half your radiator airflow with that CPU would have a far more detrimental effect.
KitGuru says: PCSpecialist needs to do significantly better.
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