Kremlin’s repeated targeting of infrastructure has left thousands without heating, reliant on shelters and desperate home hacks

Natalya Pavlovna watched her two-year-old son, Danylo, play with Lego. “We are taking a break from the cold,” she said as children made drawings inside a warm tent. Adults sipped tea and chatted while their phones charged. The emergency facility is located in Kyiv’s Troieshchina district, on the left bank of the Dnipro River. Outside it was -18C. There was bright sunshine and snow.

“Russia is trying to break us. It’s deliberate genocide against the Ukrainian people. Putin wants us to capitulate so we give up the Donbas region,” Natalya said. “Kyiv didn’t use to feel like a frontline city. Now it does. People are dying of cold in their homes in the 21st century. The idea is to make us leave and to create a new refugee crisis for Europe.”

Natalia and Danylo near the ‘resilience point’ in Troyeshchyna district