Airline has refused refund after our flight was diverted because of bad weather and we were left on the plane for six hours

I was on a Ryanair flight from Bristol to Dublin that took off during Storm Amy in October last year. It was unable to land at Dublin after two abortive attempts and was diverted to Manchester, where we sat on the plane for six hours, with no complimentary refreshments, before being unceremoniously ejected at nearly midnight.

We were told Ryanair staff would organise taxis and hotels, but no crew disembarked with us, and the terminal was deserted.