Apple @ Work: New survey shows why the Mac is becoming the most sustainable device in the enterprise

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We are just past the five-year anniversary of the first Apple Silicon Mac (M1 MacBook Air), and the long-term impact of that transition is starting to show up for both Apple and IT teams. MacPaw’s new Mac Admin Survey for 2026 paints a clear picture of what life looks like for IT teams managing Apple hardware. Macs are lasting longer, IT teams are relying more on automation and maintenance tools, and AI is quietly becoming part of everyday IT team workflows. At the same time, resource gaps are growing, and most teams are understaffed. IT teams are being asked to support larger fleets with fewer people, and they are turning to community support and new tools to keep up with ticket volume, etc.
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