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For an IT Director in 2026, you are probably overwhelmed with AI tools and strategies that promise to answer every question, so you never have to read a support document again. The problem can often be with data sources. If I ask a third-party LLM why a specific configuration profile setting is failing to work as you want on macOS, they are likely to guess based on data scraped from Reddit threads or other random places. We don’t need more AI chatbots guessing at Apple IT solutions. I believe the next major feature for Apple Business/School Manager should be an IT Knowledge API that allows device management service vendors to bake Apple’s official, real-time troubleshooting data directly into their products.

I love the idea of a fully automated smart home setup where my lights turn on exactly when I need them, and the thermostat adjusts itself without me even thinking about it. In practice, however, there are times when you simply want to push a button for things to happen. For guests, babysitters, or when I don’t want to use my iPhone, physical controls remain the gold standard for interaction.

This week, let’s take a look at the Flic Hub LR and the new Flic Duo as a nice way to control your Apple Home scenes and devices.